Stoneleigh Surgery

Police Square, Milnthorpe, Cumbria, LA7 7PW

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Allow 4 days for prescriptions

Due to increased workload, for the next 6 weeks, please allow 4 WORKING DAYS for your prescription to be ready for collection.

Please also note that during this period the dispensary will close between 12.30 and 13.30.

Thank you for your understanding.

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Ash Trees/Stoneleigh Surgery Merge

Website Update

In June this year Stoneleigh Surgery merged with Ash Trees Surgery.  This will have no impact on Stoneleigh Surgery patients, it just means that patients will have more access to appointments across all our branches, should there not be an appointment available at Stoneleigh, particularly given the current pandemic and the restricted service we are able to offer in terms of number of clinics available on the site due to having to adhere to social distancing rules.

With this in mind it has been decided to integrate the websites so we just have one that covers all the sites.  The new website will no longer be www.stoneleighsurgery.co.uk, instead we are advising patients to go direct to https://www.ashtreessurgery.co.uk/ where all of the latest news for Stoneleigh, Arnside and Ash Trees surgery will be.  From the 1st October the current Stoneleigh website will be no longer available.

Kind regards,

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PRIVACY NOTICE – COVID-19

Please find our updated privacy notice to reflect the current coronavirus pandemic.

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Coronavirus – Surgery/Dispensary update

From Monday 16th March Stoneleigh Surgery will be open for telephone calls ONLY – please contact the surgery on 015395 63307.  Please bear with us as we change our services and respect our staff who are helping you at this difficult time.

We will be providing essential services only and appointments will be managed over the ‘phone were possible.  We will not be offering any face to face, routine or urgent GP and nurse appointments unless clinically necessary.

Please DO NOT come to Stoneleigh Surgery unless you are collecting a prescription/medications or have been requested to do so by a GP or other staff member.  THE RECEPTION DESK WILL BE CLOSED.

The dispensary will remain open between the hours of 10am-1pm and 5pm-6pm.  We will be using a different entrance at the front of the building for you to collect your prescriptions.  Please follow the signs and maintain a safe distance when being served.  Please assist us by coming to the dispensary only at the dedicated times.

If you are requested to attend a face to face appointment with a GP or other clinician, you will be offered an appointment at either the Arnside or Bolton Le Sands sites in partnership with the Ash Trees practice.  Please do not come to these sites unless a clinician has asked you to attend an appointment.

No appointments will be available at the Stoneleigh site as we need to provide a safe place for our staff to work so that we can continue to provide a service for you.

We have suspended the online appointment booking system.

If you have developed a persistent cough or fever you MUST self-isolate for 7 days.  This means that you must stay at home and also reduce your contact with family members in the same house.  You should contact NHS 111 online for further advice.

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Ash Trees/ Stoneleigh Merger 2020

Consultation with patients regarding the proposed merger of Ash Trees and Stoneleigh Surgeries.

As a patient of one of the above practices, we are writing to inform you that we are commencing a formal consultation about the possibility of merging the two practices into one. A merger would mean that the practices would have a combined patient list and patients would have access to care across both sites. All six sites currently used by the two practices will continue to be used by the single practice after the merger.

Our aim is to:

• Improve the overall range and quality of services to patients

• Improve access to services

• Improve access to more clinical staff for patients

• Improve patient choice for appointment types the location of   appointments

• Increase the availability of GPs and other clinical staff

The merger would also:

• Enable us to secure GP services throughout the rural population

• Enable us to provide timely care for patients who require urgent visits to prevent unnecessary hospital admissions.

We are carrying out the consultation to obtain your views before a decision is made by Morecambe Bay Clinical Commissioning Group.

The period of consultation will start on Monday 3rd February 2020 and end on Friday 28th February 2020.

We are holding the following patient meetings where you can find out more about the proposed change

Monday 24th February 2020 The County Hotel Carnforth 19:00-20:30 Monday17th February 2020 St Thomas’ Church, Milnthorpe 19:00-20:30

Your views and feedback regarding the proposed merger are important to the overall decision making process

There are several ways you can leave your comments:

• Visit our website and fill out our on-line survey www.ashtreessurgery.co.uk

• Pick up a paper copy of the survey and leave at our reception

• Attend one of our patient meetings listed above The closing date for your feedback is Friday 28th February 2020

Yours Sincerely, Dr. George Hobbs & Partners

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Staff training – 2019/20 Stoneleigh Surgery closure dates

Protected Learning Time is a national NHS programme to ensure all GP clinical and admin staff have protected learning and training time. Stoneleigh Surgery will be closed on the following dates:

Wednesday 12th June 2019

Thursday 11th July 2019

Wednesday 11th September 2019

Thursday 10th October 2019

Wednesday 13th November 2019

Thursday 16th January 2020

Wednesday 12th February 2020

Thursday 19th March 2020

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Community Eye Care Service

Local opticians will see patients with minor eye symptoms – please see the attached booklet for a list of participating opticians and the common eye problems they will see.  Please note, you will need to advise them that you have been referred to the service by your GP to access this free of charge.

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Repeat Medication – Answerphone Messages

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Text Messaging and our new GP App – organise your healthcare on the move!

New test messaging service and MyGP app

 

We have recently changed our text messaging service provider so you may notice that your text reminders are a little different, but hopefully not too different!  This new service not only provides patient text reminders and the ability to cancel appointments via text, but also a new ‘myGP’ app.  The app allows you to book, view available appointments and cancel appts on the move.  It will also direct you to Patient Access to order your repeat prescriptions when on the move.  One of the benefits of the app is that it enables parents of younger children to be able to create a ‘family’ and this will allow parents to book and cancel any of their children’s appointments.

You will find the link to the app here, why not sign up today:

https://play.google.com/store/apps/details?id=net.iplato.mygp&hl=en_GB

 

 

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